
State Farm® Insurance Agent Stephen Mitchell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alyssa Lowery
June 4, 2025
"Best experience I’ve ever had getting quoted and signed up for insurance. Johnna was super helpful and quick to answer any questions I had!"
Robin Byers
June 4, 2025
"Elizabeth was fantastic helping us getting our issues resolved and got back to me in a timely manner. She was very thorough and helped with everything we needed. Stephen, she needs a raise!"
Heather Ward
May 27, 2025
"Kristina S. was wonderful. She went through each line of the policies with me, explained each one and answered my questions thoroughly to make sure I understood. It was one of the best customer service experiences I’ve had in a while."
Heba Realtor
May 2, 2025
"Kristina at State Farm is absolutely wonderful! She went above and beyond and walked the extra mile to help me find the best insurance policy for my needs, very kind and easy to talk to."
"Thank you so much Heba! "
Brian G
April 29, 2025
"Heather was such a great help finding us the best deal, and explained everything so clearly. I'm so happy I made the switch!"
"Thanks Brian! Welcome to the State Farm family. "
Tierra Darby
April 24, 2025
"State Farm is by far the best insurance company I've had the please to receive a quote from. Kristina is just the best she explained everything in detail that I could understand and got me more coverage for less then my former insurance company. Kristina definitely deserves the biggest raise possible. I hope to speak to her every time I call"
"Thank you for the kind words, Tierra! I completely agree—Kristina is fantastic! It's great to hear that you found better auto coverage, a better price, and exceptional service. That truly is a win-win-win situation! Welcome to the team!"
patricia williams
April 1, 2025
"My first time getting my insurance but they was very helpful hank so much"
"Thank you, Patricia! We are honored by your trust. Welcome to the State Farm family! "
Dawn Duggan
January 30, 2025
"Lina Baker is the best, she was able to help me get a better rate for both home and auto insurance. She also helped with a claim and making it quick and easy. Would highly recommend Stephen Mitchell - State Farm Insurance."
"Thank you so much for your kind words! We're so happy to hear that Lina was able to help you find better rates for both your home and auto insurance. We’re thrilled that she made the claims process smooth and hassle-free for you! Your recommendation of Stephen Mitchell - State Farm Insurance truly means the world to us. If you ever need anything else, just give us a shout—we're here to help!"
Sam Robinson
January 29, 2025
"My experience working with Ms. Heather Phillips at Stephen Mitchell's State Farm Insurance Agency far exceeds any expectations of service and going the extra mile for a client. I recently had my automobile hit in a parking lot while it was parked, and was later totaled. Needless to say, this was not my fault, so this involved getting the other driver's insurance involved. This can be a terrible situation, but Heather helped me navigate this by leading me to the right people at the other insurance company whose insured was at fault. THIS IS OVER AND BEYOND THE EXPECTATIONS OF SERVICE AT IT'S BEST! Since my vehicle was totaled, I had to get a new car, and Heather had all the insurance documentation over to the dealership in the most efficient manner that saved me a great deal of time, and made the dealership experience less taxing. I can't thank Heather enough for her help, especially since this was the couple of days after Christmas, and relieved a tremendous of stress from a difficult situation! All the Best! Sam L. Robinson, III"
"Sam, thank you for sharing your experience! We're so glad to hear that Heather was able to support you during such a tough time. It’s wonderful to know she made the process smoother and less stressful for you, especially right after the holidays. We truly appreciate your kind words and are here for you whenever you need us!"
Pamala Fernandez
January 14, 2025
"Kristina spent so much time going over coverage options, explaining details, and helping me find the best setup for my situation. I even decided to switch my vehicle coverage! I now have a great price with even better coverages than I had with my previous insurance company. Thanks so much, Kristina!"
"Thank you for your great review! We're so glad Kristina could help you find the best coverage for your needs. Welcome to the State Farm family! If you ever need anything, we're here for you!"
Bonita Williams
January 7, 2025
"Not sure how to spell her name....but Johnna was awesome to coversate with. Very pleasant and professional"
"Bonita, you spelled it perfectly! Thank you so much for the kind words. Johnna is incredible and my agency is lucky to have her. Hopefully we will talk to you again soon!"
CJC 3636
December 16, 2024
"Coming from a larger regional agency I was not happy with, and State Farm/Steven Mitchell's insurance agent Kristina was kind and professional in answering my questions and helping me save some money regarding car and home 2025 coverage. Highly recommended - especially if you're currently unhappy with current insurance company/policy."
"Thanks! We are going to work hard to make sure you have a better experience on top of saving money on your home and auto. Welcome to the team!"
Alan Morgan
December 3, 2024
"Been a customer since 2017 had issues with safe and save and a concern about Billing . Received a email being " Transitioned" to another agency. Had driven over 45 minutes to be a customer. However no longer Recommend his office. Poor quality service."
"Alan, I truly appreciate your business over the past 7 years. However, with every interaction over the past year you have made it abundantly clear to me how unhappy you are with my office. I’ve realized that there is nothing that I can do to change that. Sometimes a change is what’s best for everyone. I truly wish you the best!"
colbyryanhumphrey
September 26, 2024
"Mrs.Grace was beyond helpful and met each need individually. Mrs.Grace was respectful and informative about information benifitting myself to have a cheaper premium. Would recommend 5 stars"
"Thank you for the 5 stars Colby! Couldn’t agree with you more, Grace is fantastic. "
Diego Daneri
September 23, 2024
"high recommend this state farm office they very professional and 5 star customer service in special Jhonna"
"Thank you so much Diego! Welcome to the State Farm family. "
Heckin' Steve
August 19, 2024
"Everyone at this office is helpful and polite. :)"
"Thank you so much Steve! We are so grateful for your business and trust. "
Angela Young
August 16, 2024
"I had a very positive experience with setting up my renters insurance through this agency. The representative Johnna made it very quick and easy, and answered all my questions. Thank you, Johnna!"
"Thanks for the kind words Angela! So glad that we could help. Welcome to the State Farm family!"
Tom Parnelle
July 30, 2024
"State Farm helped me lower my monthly payment about $200/ month. I left a competitor after hearing from them there was nothing they could do to lower my rate. State Farm and the Stephen Mitchell agency listened to me and helped me switch over with the exact same coverage and a lower rate. They made the whole process very easy and fast! I highly recommend working with Stephen Mitchell and his team of professionals."
"Thanks Tom! I’m so glad that we are able to take care of your family. Welcome to the team!"
Ben Hoersch
July 9, 2024
"Stephen Mitchell and his staff are amazing! I recently was getting my teenage son licensed at the DMV and we needed help with some last minute paperwork. Stephen dropped everything he was doing, completed and printed the paperwork for us and personally drove it over to us on the other side of the county! The SF team has helped us out in other ways before too. You’ve got to switch to Stephen Mitchell State Farm!!"
"Was happy to do it Ben! "
Vickie Smith
July 1, 2024
"Amazing customer service with Johnna! After being with the same insurance for 20+ years, it was time for a switch, and boy the money I’ve saved! Johnna was very professional and did everything she could to get me in the best possible rates! Highly recommend her!"
"Vickie, I truly appreciate the trust that you have shown us. I know it is not easy to make a change after being with a company for so long. We will certainly make it worthwhile, welcome to the family! "
Clarissa Best
June 21, 2024
"Grace is Amazing !!!!!! 💯💯💯💯 I will always recommend her to anyone trying to purchase Insurance. She is very knowledgeable ,patient and kind. She will explain and answer all your questions when it comes to your policy. I had a very good experience while buying Insurance thanks Grace.😊"
"Clarissa, I couldn’t agree more, Grace IS amazing and so are you! Thank you for the kind words. Just know that we appreciate you just as much. "
Antonja NewBiYan Collins (NEWBIYAN)
April 19, 2024
"Always greet you so kindly"
"And always will! Thank you!!!"
Zack Thomas
April 5, 2024
"Grace was awesome and so much help"
"Couldn’t agree with you more Zack!Grace is awesome. Thank you for trusting us with your insurance. "
Barton Bates
March 26, 2024
"Like I told Heather, Stephen has assembled a very good team. Everyone I talk to there are very professional, always courteous and consistently provides an optimal customer experience. I could possibly find lower rates if I searched but I have no desire to. I am happy where I am."
"Thanks Barton! I love my team and am super proud of how they care for our customers. I appreciate your kind words and your business. "
Kandice Shedd
March 26, 2024
"Johnna a was very helpful and made everything really easy!! Definitely will be telling everyone how amazing this company is."
"Love it! Thank you so much Kandice. We love taking care of your insurance and would love to talk to your friends! "