State Farm® Insurance Agent Stephen Mitchell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heckin' Steve
August 19, 2024
"Everyone at this office is helpful and polite. :)"
"Thank you so much Steve! We are so grateful for your business and trust. "
Angela Young
August 16, 2024
"I had a very positive experience with setting up my renters insurance through this agency. The representative Johnna made it very quick and easy, and answered all my questions. Thank you, Johnna!"
"Thanks for the kind words Angela! So glad that we could help. Welcome to the State Farm family!"
Tom Parnelle
July 30, 2024
"State Farm helped me lower my monthly payment about $200/ month. I left a competitor after hearing from them there was nothing they could do to lower my rate. State Farm and the Stephen Mitchell agency listened to me and helped me switch over with the exact same coverage and a lower rate. They made the whole process very easy and fast! I highly recommend working with Stephen Mitchell and his team of professionals."
"Thanks Tom! I’m so glad that we are able to take care of your family. Welcome to the team!"
Ben Hoersch
July 9, 2024
"Stephen Mitchell and his staff are amazing! I recently was getting my teenage son licensed at the DMV and we needed help with some last minute paperwork. Stephen dropped everything he was doing, completed and printed the paperwork for us and personally drove it over to us on the other side of the county! The SF team has helped us out in other ways before too. You’ve got to switch to Stephen Mitchell State Farm!!"
"Was happy to do it Ben! "
Vickie Smith
July 1, 2024
"Amazing customer service with Johnna! After being with the same insurance for 20+ years, it was time for a switch, and boy the money I’ve saved! Johnna was very professional and did everything she could to get me in the best possible rates! Highly recommend her!"
"Vickie, I truly appreciate the trust that you have shown us. I know it is not easy to make a change after being with a company for so long. We will certainly make it worthwhile, welcome to the family! "
Clarissa Best
June 21, 2024
"Grace is Amazing !!!!!! 💯💯💯💯 I will always recommend her to anyone trying to purchase Insurance. She is very knowledgeable ,patient and kind. She will explain and answer all your questions when it comes to your policy. I had a very good experience while buying Insurance thanks Grace.😊"
"Clarissa, I couldn’t agree more, Grace IS amazing and so are you! Thank you for the kind words. Just know that we appreciate you just as much. "
Antonja NewBiYan Collins (NEWBIYAN)
April 19, 2024
"Always greet you so kindly"
"And always will! Thank you!!!"
Zack Thomas
April 5, 2024
"Grace was awesome and so much help"
"Couldn’t agree with you more Zack!Grace is awesome. Thank you for trusting us with your insurance. "
Barton Bates
March 26, 2024
"Like I told Heather, Stephen has assembled a very good team. Everyone I talk to there are very professional, always courteous and consistently provides an optimal customer experience. I could possibly find lower rates if I searched but I have no desire to. I am happy where I am."
"Thanks Barton! I love my team and am super proud of how they care for our customers. I appreciate your kind words and your business. "
Kandice Shedd
March 26, 2024
"Johnna a was very helpful and made everything really easy!! Definitely will be telling everyone how amazing this company is."
"Love it! Thank you so much Kandice. We love taking care of your insurance and would love to talk to your friends! "
joan randolph
March 21, 2024
"Johnna Lunsford was exceptional in all areas of our insurance needs transaction. She is the best. Thanks Stephen Mitchell for having her on your staff at Stephen Mitchell State Farm Insurance Agency"
"You are 100% correct Joan. Exceptional is a great way to describe Johnna! Thank you so much for your kind words and trusting us with your insurance. "
Mrs. T. Hogan- Smith
February 20, 2024
"I just want to say that Cameron at the Stephen Mitchell office is amazing. He was able to help me tremendously and I could not be more happier right now with my insurance service and premiums. Thanks Cameron for the Fantastic work!!"
"Thank you so much! Cameron is fantastic and is a blessing to my office every day. Grateful for you and your trust in my agency!"
Tarheelz 2350
January 16, 2024
"Excellent customer service. Been with these guys for years. Highly recommended."
"It is certainly an honor! Thank you for your kind words. "
Alix S
December 27, 2023
"I love paying my insurance online every month with no hassle ever."
"Absolutely Alix! State Farm’s online platform and mobile app are second to none. "
Taylor Hill
December 2, 2023
"I went in not knowing what to expect, I’ve only worked with one other insurance my whole 10 years driving and was paying way too much apparently. Anyway, I was greeted by the front desk lady, I didn’t catch her name, but super nice! I was then taken back immediately to meet Lina, she was the one who got my quote and wowza! It was $120 cheaper at Statefarm! So we were chatting and she even offered me other quotes on life insurance and house insurance. All that good stuff. And I’m still paying less than the other place I was at with the extras!! Lina was beyond kind and helpful, she made sure I understood the policies and was satisfied. Even the owner, Stephen came in to say hello and shake my hand. They went above and beyond. 10/10! Extremely professional. The best customer service I’ve received! Especially with my alternative look haha. Jump forward to today, I got a postcard in the mail from Statefarm and goodness, they are the best! Lina and I chatted about an upcoming trip I’m taking with my son in 2 weeks and Lina even added a little P.S. wishing us a great time when we go! ❤️ It’s the little things. Thank you so much Lina and crew! - Kaitland T. Vargas"
"Kaitland,it was our absolute pleasure! So glad that we were able to offer you great value, beyond just price. Welcome to the team!"
Beth Valentine
November 18, 2023
"Lina Baker was wonderful to work with, professional and caring. We are new with State Farm Insurance. Looking forward to a long relationship."
"We are looking forward to that too Beth! Thank you so much for trusting us with your insurance needs. "
lisa willman
November 16, 2023
"My current insurance agent from a different company wouldn’t help me find renters insurance for son since he had a previous claim. I called my friend at Sate Farm and she was able to help me within the day! Plus the rates were significantly cheaper. I am working on transferring all of my insurance to them."
"I’m glad we could help Lisa. We look forward to helping with your personal auto and home insurance soon!"
Yudelka Branagan
November 10, 2023
"I found Stephen Mitchell State Farm office through a google search when I was shopping for a homeowners policy on an investment property. I don’t live close to this location but I was so impressed with the personal attention and quick responsiveness that I transferred all of my cars and home policies to their office. Heather is a great insurance agent always going above and beyond to make sure my needs are taken care of. 100 percent recommended!"
"Yudelka, thank you so much! I am certainly blessed with an amazing team that goes above and beyond for our customers. Welcome to the State Farm family! "
Sadie Janks
November 9, 2023
"State Farm insurance for me has always been higher quality customer service. The staff here has exceeded those expectations. They always take their time to explain options, in a way you can understand. They’ve never pressured or pushed things I don’t need. Heather and grace have shown extraordinary and professional kindness and both have gone above and beyond to help answer my questions and build a policy I don’t have to worry, at an amazing price. I would and will recommend this branch to my closest friends and family. Thank you so much again."
"Thank you so much Sadie! Heather was just telling me about you and how much she has enjoyed working with and getting to know you. Welcome to the team! "
scary panda
November 2, 2023
"Terrible service sat on the phone for over an hour with no help."
"I’m so sorry that you had a negative experience. I would love to know more about what exactly happened. Please give me a call so that we can talk. "
Tylor King
November 1, 2023
"No complaints. I have homeowners and auto through them"
"We aim to please! Thanks Tylor, we appreciate your business."
Norma Weaver
September 30, 2023
"Heather is awesome and I am more than happy with the way she handled my insurance need thank you Heather"
"Thank you Norma! "
Mike Rogers
August 26, 2023
"Exceptional service with the great staff at State Farm. Fortunate to be part of the long term State Farm family."
"We are fortunate to have you Mike! Thank you for trusting our office. "
City Cade
August 17, 2023
"Always take care of us!"
"And always will! "
Amber Swanner
August 14, 2023
"Professional, very responsive and answered all my questions regarding policies."
"Thank you so much Amber! "