State Farm® Insurance Agent Stephen Mitchell

"I have to give this company and agency five stars. I was happy with my previous plan, but looking to reduce my monthly costs. Lina was one of the agents that did call me to review my coverage and show me how I could have more benefits for less money. I am very satisfied with the policy and the excellent customer service. Thanks again for the big savings, too!"

"Shopped around for new car insurance as it always seems to go up in cost when your term ends. Lina Baker with Stephen Mitchell State Farm was fantastic. She was able to get me a better rate on car insurance as well as bundle my homeowners insurance, saving even more $$. Lina answers emails and voice messages promptly and she had already taken care of several things I had planned on asking her to do, before I even got to it."

"I transferred state to state polices and I'm a partial resident in NC and when I switched over to Stephen Mitchell office in NC they charged me over $400 a month for car insurance when I was paying $53 and said it was because I was a new driver and I've been driving for over 2 years, then they put polices on my claim that I didn't asked for and said it was a NC state law on why they were over charging me and when I called other insurance companies they never heard of such thing I will not recommend them to anyone they are a bunch of scammers that are trying to get over on people that are coming from out of state."

"Contacted State Farm for insurance plan when we added a new driver in the family. Heather was super helpful and knowledgeable and took the time and care to make sure we received the best answers to our many questions. We are very pleased with the kind service and plan provided for our family."

"Stephen and his entire office were incredibly helpful from the moment I emailed asking for a quote all the way through to the signing of paperwork, only a couple days later. Johnna particularly excelled with all communication throughout the process. All in all, State Farm was able to save me a significant amount of money over my prior insurance provider. Thank you!"

"Joanna with State Farm has been a God sent. Won't get into it in depth so simply put.. Johnny and State Farm came through for me. She makes me feel like Family. Thank you State Farm for having such a wonderful Yound lady as Johnny on your team. Or? Should I say State Farm? Your on hers.. God Bless and Thank You.. Kru Olsen S.C. USA"

"Steven Mitchell StateFarm is the ABSOLUTE BEST!!! I have been with Steven and his agency for several years and they are very caring and make you feel like family! I will miss Brittany but I know Steven, Heather, and the crew will continue to provide outstanding and quality customer service."

"Worse experience ever! My daughter bought a new car and got insurance through them, found out she was over paying and they screwed up the policy, they wouldn’t respond to communications, and after we canceled and jumped through all Of their hoops, they scammed her on her return of premium. And admitted they messed up and would use it as a training experience , but refused to make good on what they owe her. Don’t ever use this company for insurance !!!"

"State Farm has been excellent in handling my recent claim. They have made what was a very upsetting situation go smoothly and have been very responsive to all my questions and concerns. Everyone in the office is always polite and knowledgeable with all my issues. I was a property and casualty agent for 30 plus years and know the importance of good customer service and relations and they always go above and beyond to provide excellent service and prompt answers to any of my questions. I would highly recommend them to anyone for car insurance as well as renters insurance. Their rates are lower than any other company that I have compared."

"This office does not match up to the reviews. It is very unorganized and unprofessional. Also quoted me much higher than my former State Farm office. Thank goodness I was able to switch back. Stephen never even took the time to address my concerns either. I was forced to deal with an incompetent and unknowledgeable staff assistant. Would not recommend. They don’t deserve my business and failed to demonstrate they were worthy of keeping it."